FREQUENTLY ASKED QUESTIONS
My Networking Apparel Ltd. Co.
ORDER ERROR MESSAGE
If you’re receiving an error message when trying to place an order, there may be a problem with your credit card information, billing address, or shipping address. Please double-check that all information is entered correctly. If this doesn’t solve the problem, please email our Operations team firstname.lastname@example.org.
We are an online apparel store, which means you can shop with us 24/7! We do vending and trade shows frequently follow us on social media for location updates.
UNSUBSCRIBE TO EMAILS
Click “Unsubscribe” from a My Networking Apparel email you have received to remove yourself from the list.
Orders placed on the weekend and holidays are processed on the next business day. Tracking numbers are sent to your email as soon as your order's label is printed. This means that the shipping process has begun and your tracking number will be updated as soon as USPS accepts your package(s).
If you are a registered customer, you can access your order history by logging into your account using the credentials you used to create your account. You will find the “My Account” and "Track My Order" link located at the bottom of each page. Once you have accessed your account, you can click on the “My Orders” link for order status.
Once your order has been placed you cannot cancel the order. At your request we are unable to cancel an order and stop an order from being shipped. If you have incorrectly placed an order, please refer to our Returns Policy.
If you did not receive a confirmation, we did not receive your order. My Networking Apparel will not pay for expedited shipments on orders that were not confirmed. Please contact email@example.com if you did not receive a confirmation.
Preorders allow you to purchase an item that has not yet been released for shipping. The preorder purchase will guarantee you the quantity of the item you purchased when it becomes available. There will also be an expected shipment date listed on the product page.
The preorder process works as follows:
You add the product(s) to your cart as you would any regular, in stock product
You complete the checkout process and receive your order confirmation
Your payment method is authorized for the full order total at the time of purchase (completing the order)
Your order will be on preorder hold until the item(s) you purchased are available
Your order will be fulfilled and shipped. You will then receive a shipment confirmation email with a tracking number to track your order.
If you've ordered both a preordered product and an in stock product, the in stock product(s) will be processed and shipped without delay and you will be billed for the shipped product(s). The preordered product(s) will remain on preorder until it is available. At that time, the product(s) will be released for fulfillment and shipment.